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1. Samsung TV Error Code 107
Error Code 107 is commonly associated with a network or internet connection problem.
The TV may have difficulty communicating with the router or accessing online services.
Possible solutions
Start by restarting your router and TV. Check whether other devices connected to the same Wi-Fi network have internet access.
If the internet works on other devices, check the TV's network settings. You can also disconnect the TV from Wi-Fi and reconnect it using the correct password.
If the problem continues, resetting the TV's network settings may help.
2. Samsung TV Error Code 102
Error 102 can occur when the TV has difficulty connecting to a wireless network.
The problem may be caused by a weak Wi-Fi signal, incorrect network settings, or communication problems between the TV and router.
How to fix it
Move the router closer to the TV if possible. Remove the Wi-Fi network from the TV and reconnect.
You should also restart the router and check whether your phone or computer can connect to the same Wi-Fi network.
If other devices also cannot connect, the problem may be with the router or internet service rather than the TV.
3. Samsung TV Error Code 105
Error 105 is generally related to network communication problems.
The TV may connect to the Wi-Fi network but fail to communicate properly with online services.
Possible solutions
Restart the router and TV first. Then check the network status on the TV.
You can also try changing the DNS settings manually. A public DNS server such as Google's 8.8.8.8 may help in some situations.
After changing the DNS, reconnect the TV to the network and test an online application.
4. Samsung TV Error Code 116
Error 116 can occur when the TV has trouble connecting to Smart Hub or other Samsung online services.
The issue may be related to the internet connection, DNS configuration, or temporary service problems.
Troubleshooting steps
Check whether the TV has a stable internet connection. Restart the router and TV.
If the connection appears normal, try resetting Smart Hub or signing in again to your Samsung account.
Updating the TV software may also resolve compatibility or connectivity problems.
5. Samsung TV Error Code 118
Error 118 can indicate difficulty accessing Samsung's Smart Hub services.
Sometimes the TV is connected to Wi-Fi but cannot reach the required online services.
How to fix it
First, confirm that the internet is working on another device.
Then restart the router and TV. Check the TV's network status and try reconnecting to Wi-Fi.
If the problem continues, check whether Samsung services are temporarily unavailable.
6. Samsung TV Error Code 100
Error 100 can be associated with internet connectivity or Smart Hub communication issues.
The TV may appear connected to Wi-Fi but fail to access online applications.
Recommended solution
Run the TV's built-in network test. This can help determine whether the problem is between the TV and router or between the router and the internet.
If the TV cannot obtain a proper IP address, restarting the router may resolve the issue.
7. Samsung TV Error Code 0-1
Error 0-1 can appear when the TV encounters a problem connecting to Samsung's services.
This does not always mean that the television's hardware is faulty.
What to do
Check your internet connection first. Restart the TV and router.
If the TV can access other internet services but Samsung applications are not working, the problem could be related to Smart Hub or Samsung's online services.
Resetting Smart Hub can sometimes restore normal operation.
8. Samsung TV Error Code 7-1
Error 7-1 can be related to network or Smart Hub connectivity.
If applications are not loading or the TV cannot connect to Samsung services, check the network configuration.
Try connecting the TV to another Wi-Fi network, such as a mobile hotspot. If the TV works normally on the second network, the original router or internet connection may be responsible.
9. Samsung TV Error Code 012
Error 012 is commonly associated with interference or problems affecting the TV's internet connection.
Wireless interference can be caused by walls, other electronic devices, nearby networks, or excessive distance between the TV and router.
How to fix it
Move the router closer to the TV or use a wired Ethernet connection if possible.
You can also restart the router and try reconnecting the TV.
For homes with weak Wi-Fi coverage, a mesh Wi-Fi system or additional access point may provide better coverage.
10. Samsung TV Error Code 202
Error 202 may occur when the TV cannot properly connect to the network.
Possible causes include incorrect Wi-Fi credentials, router problems, weak signal strength, or incorrect network settings.
Troubleshooting
Forget the Wi-Fi network on the TV and connect again. Carefully enter the Wi-Fi password.
If the problem remains, reset the TV's network settings and restart the router.
You can also test the TV using an Ethernet cable to determine whether the issue is specific to Wi-Fi.